Your privacy matters to us. This page explains exactly what personal data c66 collects, how we use it, and the rights you have as a player in the Philippines. We keep things clear and straightforward so you always know where you stand.
This Privacy Policy applies to all players who access c66 from the Philippines. By registering an account, you acknowledge that you have read and understood the practices described below.
When you register and use c66,we collect certain personal information that is necessary to operate your account and comply with applicable regulations in the Philippines. This includes your full name, date of birth, email address, mobile number, and residential address as provided during registration. We also collect a copy of a valid government-issued ID when you complete identity verification, which is required before processing withdrawals. During your use of the platform, we automatically collect technical data such as your IP address, device type, browser version, and session activity logs. Payment-related information — including your preferred payment method, transaction history, and deposit or withdrawal records in Philippine pesos — is recorded to maintain accurate account statements and support any disputes. We may also collect information you voluntarily provide when you contact our support team, such as the content of your messages and any attachments you send. All information collected is limited to what is genuinely needed to deliver a safe and compliant gaming experience.
The personal data we hold is used primarily to create and manage your c66 account, process deposits and withdrawals in Philippine pesos, and verify your identity in line with our regulatory obligations. We use your contact details to send you important account notifications, security alerts, and responses to support enquiries — we do not send unsolicited marketing messages without your consent. Technical and behavioural data helps us detect suspicious activity, prevent fraud, and ensure the platform remains fair for all players. Aggregated, anonymised usage data may be used internally to improve platform performance, fix bugs, and develop new features. If you have opted in to promotional communications, we may use your email or mobile number to inform you of relevant offers available on the platform. We do not use your personal data to make fully automated decisions that produce significant legal effects without human review. Your data is never sold to third parties for their own marketing purposes.
c66 does not sell, rent, or trade your personal information to any outside party. We share data only with trusted service providers who assist us in operating the platform, such as payment processors, identity verification partners, and cloud infrastructure providers, all of whom are contractually bound to handle your data securely and only for the purposes we specify. In certain circumstances, we may be required to disclose personal information to regulatory authorities, law enforcement agencies, or courts in the Philippines if we receive a lawful request or are under a legal obligation to do so. If c66 undergoes a business restructuring or acquisition, player data may be transferred as part of that process, and you will be notified in advance where required by law. We may share anonymised, aggregated statistics with business partners for analytical purposes, but this data cannot be used to identify any individual player. Any third party that receives your data is required to maintain confidentiality and may not use it for any purpose beyond what is strictly necessary.
We retain your personal data for as long as your account remains active and for a period thereafter as required by applicable Philippine laws and our regulatory obligations. Account records, transaction histories, and identity verification documents are typically kept for a minimum of five years following account closure to satisfy anti-money laundering and financial record-keeping requirements. Technical logs and session data are retained for shorter periods, generally up to twelve months, unless they are needed in connection with an ongoing investigation or dispute. When data is no longer required, we securely delete or anonymise it so that it can no longer be linked to you. You may request early deletion of certain data by contacting our support team, though we may be unable to fulfil such requests where retention is required by law. We review our data retention practices periodically to ensure we are not holding information longer than necessary.
As a player based in the Philippines, you have the right to request access to the personal data we hold about you and to receive a copy in a commonly used format. You may ask us to correct any inaccurate or incomplete information on your account at any time, and we will action such requests promptly. You have the right to request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations. If you believe we are processing your data unlawfully or without a valid basis, you have the right to object and to lodge a complaint with the relevant data protection authority in the Philippines. You may also withdraw consent for optional data uses, such as promotional communications, at any time by updating your account preferences or contacting support. To exercise any of these rights, please reach out to our team through the FAQ page, and we will respond within a reasonable timeframe. We are committed to handling all data rights requests fairly and transparently.
c66 uses cookies and similar tracking technologies to keep you logged in, remember your preferences, and ensure the platform functions correctly across sessions. Essential cookies are strictly necessary for the platform to operate and cannot be disabled without affecting your ability to use the service. We may also use analytics cookies to understand how players navigate the platform, which helps us identify areas for improvement and optimise the overall experience. You can manage your cookie preferences through your browser settings at any time; however, disabling certain cookies may limit some platform functionality. We do not use third-party advertising cookies or share cookie data with external ad networks. Our cookie practices are reviewed regularly to ensure they remain proportionate and aligned with applicable privacy standards in the Philippines.
We take the security of your personal data seriously and implement a range of technical and organisational measures to protect it against unauthorised access, loss, or disclosure. All data transmitted between your device and the c66 platform is encrypted using industry-standard protocols, and sensitive information such as payment details is handled through certified secure channels. Access to personal data within our organisation is restricted to staff who genuinely need it to perform their roles, and all such staff are trained on data protection responsibilities. We conduct regular security assessments and work with our technology partners to address vulnerabilities promptly. In the event of a data breach that is likely to affect your rights or interests, we will notify you and the relevant authorities in accordance with applicable Philippine law. While we take every reasonable precaution, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password and to keep your login credentials confidential at all times.
c66 may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal obligations. When we make material changes, we will notify registered players via email or through a prominent notice on the platform before the changes take effect. The date at the top of this page will always reflect when the policy was last revised, so you can check back at any time to see the current version. Continued use of the platform after a policy update constitutes your acceptance of the revised terms. If you disagree with any changes, you have the right to close your account and request deletion of your data in accordance with Section 5 above. We encourage all players to review this policy periodically to stay informed about how their information is being protected. If you have any questions about this Privacy Policy or our data practices, the FAQ page is a good starting point for guidance.
A quick summary of what you can expect from c66 when it comes to your personal data.
You can request a copy of all personal data c66 holds about you at any time. We will provide this in a clear, readable format and respond to your request within a reasonable period. Knowing what data we hold helps you stay in control of your own information and verify that everything on record is accurate.
If any of the information we hold about you is inaccurate or out of date, you have the right to ask us to correct it. Simply contact our support team with the details you would like updated, and we will make the necessary changes promptly. Keeping your account information accurate also helps ensure smooth processing of withdrawals and identity checks.
Where your data is no longer needed for the purpose it was collected, you can request that we delete it. We will honour such requests where there is no legal obligation requiring us to retain the data. If you close your account, we will securely remove or anonymise your personal information once the mandatory retention period has passed.